In-Room Dining Supervisor

 

Support : Gunungbelanda.com In-Room Dining Supervisor

SWISSOTEL, Accor Hotels

Jakarta, Daerah Khusus Ibukota Jakarta

Pekerjaan tetap

Uraian Tugas

SWISSOTEL JAKARTA PIK AVENUE

 

The first Swissotel in Indonesia arrives in Jakarta. This capital city embraces multiple cultures and traditions in a blend of old and new. It serves as the center of government, business, economy and innovation. The hotel is located 15 minutes away from Soekarno-Hatta International Airport (CGK) and reachable from Airport Highway and Outer Ring Road Highway from and to downtown. Pantai Indah Kapuk is a popular destination for culinary and leisure in northern Jakarta, surrounded by high end residences and businesses.

 

The premium hotel by Accor offers elegant and comfortable rooms designed with Swiss in mind. Start your day feeling energized with sumptuous and vitality breakfast at Breakfast on 7. Enjoy poolside dining at Summers at The Pool or have your pastry, sandwich, pizza, hot beverages and more at the 24 hour Brownmilk Deli. Pürovel Spa & Sport is the place to be for an invigorating stay. Enjoy Alps-inspired treatments, stay fit at the Fitness Centre or swim among the beautiful gardens right outside the Spa. Business is done right at the Conference Centre which comprises of nine meeting rooms, two lounges, an amphitheater and trendy pre-function areas. The Grand Ballroom is the largest hotel ballroom in North Jakarta with capacity for up to 3,000 guests. Our rooms, suites and the Executive Lounge located on Level 20 have captivating views of the Jakarta Bay or downtown.

 

Explore PIK Avenue Mall, have some fun with the family at Waterboom PIK, or have one swing or two at the nearby Damai Indah Golf Course. Enjoy a vitality experience at Swissotel Jakarta PIK Avenue.

 

This position is responsible for the daily management of In-Room Dining, ensuring that the highest standards of In-Room Dining service is provided to the Hotel’s guests.

 

The In-Room Dining Supervisor plans, organizes and direct the overall In-Room Dining operation and administration.

 

Pengalaman kerja

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

• Answer telephone calls according to company’s standards and coordinate all food and beverage orders with the service team

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.

• Supervise team members to ensure that all tasks assigned/required are carried out on time and according to instruction and departmental standards

• Handle guests’ complaints and comments tactfully and efficiently, make effective service recovery if necessary

• Inspect food & beverage quality regularly

• Liaise with stewarding on inventory and breakage control

• Motivate, supervise and discipline all employees in the department

 

Manfaat

• Employee benefit card offering discounted rates in Accor worldwide for you and your family.

• Career development opportunities with national and international promotion opportunities.

• Learning programs through our Academies designed to sharpen your skills.

• Captivating and rewarding experience working alongside passionate professionals.

• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

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